Privacy Policy

Last updated: July 5, 2026

1. Introduction

MITServices ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and products.

By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information: We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone, address)
• Account credentials (username, password)
• Payment information (processed securely through Stripe)
• Device information for repair services
• Communication preferences

2.2 Automatically Collected Information: When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website or search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide repair services, process orders, and deliver products
• Communication: To respond to inquiries, send updates, and provide customer support
• Payment Processing: To process payments and manage billing
• Account Management: To maintain your user account and order history
• Marketing: To send promotional offers (with your consent)
• Analytics: To improve our website and services
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing

We do not sell or rent your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our business (payment processors, shipping partners, etc.)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, and that of our users

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure database storage with access controls
• Regular security assessments and updates
• Employee training on data protection

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information below.

7. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device. Types of cookies we use:

• Essential: Required for website functionality
• Preferences: Remember your settings and preferences
• Analytics: Help us understand how visitors use our site
• Marketing: Used to deliver relevant advertisements

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Account information is retained while your account is active. Order history is retained for tax and accounting purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Your privacy is important to us. We are committed to protecting your personal information.